Empower Transport Services works with healthcare and community organizations that arrange transportation for patients, residents, and clients who need to reach medical care, treatment, rehabilitation, or other healthcare destinations. Partnerships can help organizations coordinate non-emergency transportation around the needs and circumstances of the people they serve.
Hospitals and Discharge Departments
When a patient is ready to leave the hospital, transportation may be needed to a residence, care facility, rehabilitation setting, or another appropriate destination. Transportation support can help discharge teams arrange the patient’s next trip after hospital care is completed.
Nursing Homes and Skilled Nursing Facilities
Residents may need transportation for physician visits, specialist appointments, therapy, dialysis, or other healthcare needs outside the facility. Transportation can accommodate residents based on their mobility and the requirements of the planned trip.
Assisted Living Facilities
Residents who need to attend medical appointments or other healthcare services may require transportation outside the community. NEMT support can provide transportation for individual visits or recurring healthcare trips.
Rehabilitation Facilities
Individuals receiving rehabilitation may have appointments or services that require transportation to another healthcare location. Transportation can support their travel when they are appropriate for non-emergency transportation.
Dialysis Centers
People receiving dialysis often travel to treatment multiple times each week and may need transportation for both the trip to the center and the return home. Recurring transportation arrangements can support established dialysis schedules.
Group Homes and Residential Programs
Residents may need transportation to medical appointments, therapy, behavioral health services, or other healthcare destinations. Transportation support can be arranged around the individual’s mobility needs and planned appointments.
Behavioral Health Programs
Clients participating in behavioral health appointments or programs may need transportation to and from their scheduled services. NEMT can provide an option for individuals who do not have suitable transportation for these non-emergency trips.
Medical Practices
Patients may need transportation to primary care, specialty care, diagnostic services, follow-up visits, or other appointments. Practices can refer patients who need assistance getting to and from their scheduled healthcare visits.
Case Management Organizations
Case managers may encounter individuals who have difficulty accessing healthcare because transportation is not readily available. NEMT can be considered as part of arranging transportation to appropriate medical, therapy, or behavioral health services.
Home Health and Community Organizations
Individuals receiving services in their homes or through community programs may still need transportation to healthcare appointments outside the home. Transportation support can help address these trip needs when the individual is appropriate for non-emergency medical transportation.
